Swiss Ridge Kennels Inc. Privacy Policy
Swiss Ridge Kennels Inc. and Swiss Ridge Kennels US Inc. are committed to protecting the accuracy, confidentiality, and integrity of the personal information entrusted to us by our clients. Whether you are purchasing a puppy, enrolling in our imprint training program, joining our guardian program, or working with us in any way, we take your privacy seriously.
We comply with the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy legislation. This policy also applies to contractors, agents, or service providers acting on our behalf. A copy of this Privacy Policy is available on request or on our website.
What Is Personal Information?
Personal information is information that can identify an individual. This information can include, but is not limited to, name, address, date of birth, identifying numbers, employment and educational background, or other information relating to income, assets, or financial obligations. SwissRidge only collects information necessary to provide the services or product you request.
Consent to Collect Information
Most of the information we collect is provided voluntarily by clients when:
- Submitting a puppy application
- Entering into a purchase contract or guardian agreement
- Registering for imprint training or off-leash training
- Joining the SwissRidge community or participating in events
- Contacting us for customer support
- Requesting health records, updates, or training reports
- Making a payment
- Transporting your puppy
In providing this information, consent for its collection, use, and disclosure for the stated purpose is considered implicit. We do not collect more information than necessary.
Financial information is collected only when necessary to process payments securely.
Use of Personal Information
Swiss Ridge Kennels Inc. may use personal information to:
- Complete puppy applications and determine suitability
- Communicate with clients regarding litters, placements, or training
- Provide training updates and health records
- Process payments and issue receipts
- Support clients after the puppy goes home
- Contact individuals regarding upcoming litters, events, or programs
- Meet legal, contractual, and regulatory requirements
- Maintain internal records and client history
- Notify clients of facility changes, policies, or important updates
Your information will only be used for the purpose for which it was collected unless additional consent is given.
Disclosure of Personal Information
Swiss Ridge Kennels Inc. does not sell, rent, or trade personal information.
We may disclose information only when:
- Required by law
- Necessary to complete a contracted service (e.g., veterinary documentation, microchip registration, health insurance setup)
- Working with trusted third-party service providers who assist us in delivering services (and who are obligated to maintain confidentiality)
We do not disclose more information than necessary for the service being provided.
Security of Information
SwissRidge takes strong measures to protect your personal information from loss, theft, or unauthorized access. This includes:
- Password-protected systems
- Limited access by authorized staff only
- Employee training on confidentiality and privacy practices
- Secure financial transaction systems
Access to Personal Information
You may request access to your personal information held by SwissRidge, including a record of third parties to whom it may have been disclosed. In some cases, we may be unable to provide certain information if restricted by law. Whenever possible, we will explain the reason for any refusal.
Withdrawal of Consent
You may withdraw your consent to the use or disclosure of your personal information at any time, subject to legal or contractual restrictions. Some services and products may not be available if consent is withdrawn.
Accountability & Questions
Swiss Ridge Kennels Inc. is responsible for safeguarding the personal information in our care. We have procedures in place to handle questions, concerns, or complaints regarding our privacy practices.
If you have questions or wish to request access to your information, please contact:
Privacy Officer
Swiss Ridge Kennels Inc.
Email: swissridgekennels@gmail.com
Phone: 705-341-7069